Projects & Impact

Annual Enrollment Delivery Leadership

• Led configuration efforts for Annual Enrollment to address team capacity and skill gaps
• Delivered high-quality implementation on time under tight deadlines
• Contributed to strong client satisfaction scores and successful enrollment outcomes

DVS to TBA Alteryx Automation Process

• Key contributor in designing and deploying an automated comparison process using Alteryx
• Improved data validation accuracy and reduced manual effort
• Enabled more efficient reconciliation between systems

Enterprise Alteryx Enablement

• Partnered with operational excellence teams to support rollout of Alteryx-based processes across multiple clients
• Helped teams adopt and stabilize workflows for Evidence of Insurability (EOI) processes
• Served as a go-to resource for troubleshooting and optimization

Dependent Verification Services Re-Audit

• Led execution of annual spousal re-audit project
• Managed both internal coordination and external client communication
• Ensured successful delivery and compliance with verification requirements

Alteryx Workflow Standardization

• Contributed to development and maintenance of reusable enterprise workflows
• Improved consistency and scalability across teams
• Supported global users as part of the Alteryx SME network

Client Impact & Delivery Excellence

• Consistently contributed to client satisfaction scores of 9–10 (NPS)
• Supported delivery for a high-profile client (Lowe’s)
• Recognized for reliability, quality execution, and team leadership